Cancellation & Refund Policy
1. Subscription Cancellation & Refund
- Cancellations must be requested within 7 days after the billing to avoid charges for the upcoming period.
- To cancel, please contact our support team at contact@zedexinfo.com
- Refunds will be completed within 7 business days
2. Refund Policy
1. Eligibility for Refunds
- Refunds are considered under the following circumstances
- Technical issues on our end that prevent access to the platform.
- Billing errors, such as duplicate charges.
2. Non-Refundable Situations:
- Change of mind after the subscription has commenced.
- Partial months of service or unused features.
- Refund Request Process
- Submit a refund request within 7 days of the issue by contacting contact@zedexinfo.com with details of the concern.
- Our team will review and respond within 2 business days.
Contact Information
For any questions or assistance regarding cancellations or refunds, please contact our support team:
Address
: E-113, Eastern Business District, L.B.S Road, Bhandup (W), Mumbai – 400078
Contact Information
For any questions or assistance regarding cancellations or refunds, please contact our support team:
E-113, Eastern Business District, L.B.S Road, Bhandup (W), Mumbai – 400078