Cancellation & Refund Policy

1. Subscription Cancellation & Refund 

  • Cancellations must be requested within 7 days after the billing to avoid charges for the upcoming period.
  • To cancel, please contact our support team at contact@zedexinfo.com 
  • Refunds will be completed within 7 business days

2. Refund Policy

1. Eligibility for Refunds

  • Refunds are considered under the following circumstances
  • Technical issues on our end that prevent access to the platform. 
  • Billing errors, such as duplicate charges.

2. Non-Refundable Situations:

  • Change of mind after the subscription has commenced.
  • Partial months of service or unused features.
  • Refund Request Process
  • Submit a refund request within 7 days of the issue by contacting contact@zedexinfo.com with details of the concern.
  • Our team will review and respond within 2 business days. 

Contact Information

For any questions or assistance regarding cancellations or refunds, please contact our support team: 

Web icon

Address

: E-113, Eastern Business District, L.B.S Road, Bhandup (W), Mumbai – 400078

Contact Information

For any questions or assistance regarding cancellations or refunds, please contact our support team: 

E-113, Eastern Business District, L.B.S Road, Bhandup (W), Mumbai – 400078